Disclaimer
hineyface collects important customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.
The privacy policy described below covers the entire hineyface website (“the Site,” “we,” “us,” or “our”), including all subdomains. Phrases such as “you,” “your” and other similar expressions refer to our customers, or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy.
What personal data we collect and why we collect it
Processing Orders
When you place an order, we collect your provided billing and shipping information (First/Last name, Region, Address, Town/City, State, Zip code, and email address) to enable us to process and ship your order.
We do not collect your billing information if your order is processed externally through Paypal or Amazon Pay.
Account Creation
If you place an order on our site you may opt-in to saving your billing and shipping information by creating an account. This is here for your convenience so that you do not have to fill in your details again when you place another order. The account will remain registered until deleted by user request.
If you choose to create an account, we collect your provided billing and shipping information (First/Last name, Region, Address, Town/City, State, Zip code, and email address) to provide you with account-based services.
Contact forms
When contacting us through our contact form, we collect your name, email address, your reason for contacting, and all information included in the message to respond to your request accordingly.
Cookies
When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
This website uses Google Analytics to track visitors to the site. Google Analytics provides hineyface with anonymized user data reflecting information about the users’ device, browser, and location. We use this information to improve the functionality of our site and improve user experience.
Who we share your data with
When you place an order and pay using one of our external pay partners, Paypal or Amazon Pay, they will have access to your billing information as well as the total amount of your order.
Payments made via all on-site pay portals are processed via Stripe. They will have access to your billing information as well as the total amount of your order to process payment.
How long we retain your data
All shipping and billing information provided while placing an order, other than credit card or other payment information, is retained indefinitely on our server. Accounts created remain indefinitely on our server. Website administrators can see and edit this data. Users can request to have their account deleted or have their information removed at any time.
What rights you have over your data
If you have an account on this site, or have placed an order, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Additional information
How we protect your data
We employ top physical, electronic, and administrative safety measures to assist us in protecting your personal information and credit card data. These safeguards help us to prevent fraud and unauthorized access as well as maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information from hineyface employees and corporate partners to ensure your personal information is always kept safe.
Modifications
It is at our sole discretion that hineyface may modify this Privacy Policy at any time to better serve our customers. Please check back often to review any new modifications that have been made.
In Summary
hineyface takes your privacy seriously. We don’t like our data being spread all over the place, and we’re sure you don’t either. When connecting with us, we want you to feel confident that your personal information and billing data is protected. Just as we are dedicated to bringing you the most comfortable products, we are equally committed to providing you with a safe and secure shopping experience. The personal information we collect from our site helps us better understand the interests of our audience in an ongoing effort to bring you improved service.
If you have questions or suggestions regarding our privacy standards please email hello@hineyface.com
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