Hineyface is sure that after purchasing any one of our great products you will be fully satisfied. In the event that you’re not completely satisfied, the following Return/Exchange policy will help us more quickly attend to your needs.
For online orders, please email us at
hello@hineyface.com or call 1 (973) 761-7722. Leave a message and a customer service representative will return your call and assist with next steps in processing your return/exchange. Be sure to have access to the order number listed on top of your invoice or confirmation email.
Alternatively, mail your product, including your name, shipping address, and order number (using the shipping method most cost effective to you) to:
NCA HF
345 North Wyoming Avenue
South Orange, NJ 07079
Please allow 2-4 weeks for processing and/or return delivery.
Customers must retain their transaction record for exchanges and returns on new, unused items returned within 60 days of original purchase.